States withholding payments and legal action being threatened.
Massachusetts officials are reviewing legal options against CGI
Group, a Montreal-based information technology company, and will make
recommendations on how to seek financial redress at a Jan. 9 meeting.
So far, the state has paid $11 million of its $69 million contract
with CGI. It will not pay a penny more until a functioning website has
been delivered, said Jason Lefferts, spokesman for the Commonwealth
Health Connector, the state’s insurance marketplace.
“CGI has consistently underperformed, which is frustrating and a
serious concern,” Lefferts said. “We are holding the vendor accountable
for its underperformance and will continue to apply nonstop pressure to
work to fix defects and improve performance.”
