Friday, September 07, 2007

Dealing With Critics

This McClatchy article dealing with the various criticisms it received is notable because it manages to do it without adopting the typical ombudsman Voice From On High, and instead actually engages.

Certainly news organizations don't always have the time and resources to do that kind of thing, but this one is notable not just because they bothered to do it but because they manage to do so without making it The Final Word.